Unprofessional and *********** of doing simple tasks.

The vehicle was booked in for a campaign (blower plug) and additionally to replace a fog light, and took the vehicle in on a Monday at 7:00 am. I was phoned 16:30 that the vehicle is ready for collection and that the campaign wasn't done due to stock issues and the fog light was only replaced. The reason for the booking was the campaign and only the additional task was completed. I received the vehicle back without any *****s on the fender when they replaced the fog light. I have scheduled a follow-up booking to complete the campaign and to place the *****s back and was promised that it would only take one-hour maximum and that I can wait for it. I have waited two hours after confronting them and received the vehicle back with all my trip information cleared on the onboard computer and half washed. I do not see a reason why the trip information was cleared as this was crucial for me to keep a record.