1 reviews | Active since Sept 2018
BMW MENLYN ****MED ME WITH FALSE PROMISES!!!!!!
URGENT!!!!!!!!!!!!!! I am very disappointed in BMW as BMW Menlyn sold second hand car to me as a NEW CAR. This was brought under the attention of Wesbank and the Ombudsman. This car have given my problems since day one and BMW Menlyn has the full history of all the times this car went in for repairs; Shortly after receiving the vehicle we went for training to show us the software (BMW CONNECT) of the vehicle because it did not work correctly for some reason. With our arrival at BMW, they informed us that this vehicle was registered on the system on someone else's name and that they had to change it that made me immediately worried. - because if we pay for a new car, we are looking for a new vehicle that does not belonged to anyone else. The wheels and alignment were so unbalanced and I couldn't dive on the freeway as the car gets out of control - this is still not fixed; the wheels of the car started to slip and the steering wheel pulled very skewed to one side. We immediately took him in and after tests they said the wheel balancing was out - We collect the car and shortly thereafter it was back and the vehicle did exactly the same. We then took it to the head of BMW Menlyn and they never contact us again, when we contacted BMW SOUTH AFRICA and BMW in GERMANY about our dissatisfaction - BMW then sent the car for two weeks and then informed us. that the driving force/harness of the car is vague. On the day we picked up the car again at BMW Menlyn, the car started cutting out. The next day we were almost ****ed and in a deadly collision because the vehicle pulled left in the middle of the highway and stopped dead and infront of a truck. We took him in and they promised that they will send him back for tests and said that it was corrected, which was not the case, it happened again and this time at a circle and we almost turned over again. BMW then informed us that the entire car's harness is faulty and that they will introduce a new one to us. We do not understand that a "new" car was sold to us, but then used to be a used vehicle. I'M REQUESTING URGENT ASSISTANCE FOR A LAST TIME TO AVOID ME GOING TO ALL MEDIA CHANNELS! CONTACT ME URGENTLY AS I HAVE PAID OVER R380 000 IN INSTALMENTS AND I REQUEST EITHER A NEW CAR OR THE MONIES I HAVE PAID BACK. ********** 759 ***
