Shocking stingy Melville Manor House

Guest House managers are never "at home". They treat the guesthouse as a side-line business. They are forever "on tour" with their other transport company, and proudly tell guests for how many hours they will be off-line for an entire day. When their electricity fails and some circuits are down, they instruct guests to help each other out with text messages. When there are municipal failures like water reservoir problems, they promise refunds, and later do not give it or do any refunds. They justify rapid price increases due to winter; extra electric blankets and heaters... We saw no electric blanket or heater, and had to pay increased rates that were non-negotiable, after not having water for more than 24 hours!