REFUSE TO ASSIST EMERGENCY PATIENT

THE HOSPITAL REFUSED TO ASSIST MY 85 YEAR OLD GRANDMOTHER THAT WAS TAKEN IN TO HOSPITAL FOR EMERGENCY TREATMENT. THE HOSPITAL WANTED HER TO PAY R130000.00 IN CASH DUE TO THEM NOT GETTING AUTHORISATION FROM HER MEDICAL AID ON A WEEKEND. THEY THEN SAID THAT THEY WILL HAVE TO TRANSPORT HER TO GROOTE SCHUUR HOSPITAL IF SHE IS UNABLE TO PAY. I AM DISGUSTED BY THAT KIND OF SERVICE FROM A PRIVATE HOSPITAL.TO MY KNOWLEDGE THAT IF THERE'S AN EMERGENCY CASE THE PATIENT SHOULD BE TREATED AND SEEN TO ASAP AND THE AUTHORISATION NUMBER/CODE CAN BE SORTED OUT THE NEXT WORKING DAY. I AM RUNNING OUT OF PATIENCE WAITING TO HEAR FROM THE HOSPITAL. PEOPLE NEED TO BE MADE AWARE OF THE KIND OF SERVICE THAT EMERGENCY PATIENTS OR ANY MEDICAL AID PATIENT FOR THAT MATTER GETS FROM THE HOSPITAL.