Refusal to credit an overcharged paid claim

September 2023 My daughter had a procedure done in May 23 and i am fami**** with the cost of the procedure because its something we had done before. The last statement received reflects that Melomed charged more than double for the same procedure. I have queried this with their head office ***) multiple times since receiving the claim.They had stated that the over charged amount would be credited each time i had queried the matter over the last few months but nothing has been done thus far. I have checked with my medical aid and they have confirmed this. My daughter now requires the procedure again and based on my experience im not confident that the Hospital group can be trusted. Please be careful when choosing any kind of health care provider for your loved ones and beware of false advertising.