Post theatre staff member who treats patient like a number and not human beings.r

Melomed Tokai. As lay waiting for news on my husbands surgey which ended about and hour or 2 ago I get a voicenote from my husband whos clearly im so much pain post surgery, he advised me that a member of staff who I will not name here, got irritated by my husband shouting for help and saying that he is still in pain, a nurse tried to get his blood pressure lower as it was sky high post surgery possibly due to pain I dont know and then this so medical professional told tje nurse that she should hurry up and get my husband out of the recovery as there are other patients waiting which is fair but when a patients blood is sky high and you treat like a number just move on to the next. I swear, if anything happens to my husband during his stay it will only be due to malpractice! Extremely unhappy with this experience and slowly but surely losing faith in the Melomed group with each surgery. I also know that complaints go unnoticed so this just my 2 cents, but the ombudsman will here about this soon enough.