Pathetic service

My son was injured at work on 20/10/2020, a house roof collapsed on him. He arrived at Mitchell's Plain Melomed just after 5pm, x-rays was only done after 11pm. He was told to go back for a check up on 24/10/2020. After complaining about still being in lots of pain and asking for a scan to be done on his shoulder, he was only told to continue with the pain tablets. Pathetic service