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Bianca-Lee Barnes

1 reviews | Active since Dec 2021

08 Nov 2022, 12:10

POOR QUALITY LEGGINGS FOR OUTRAGEOUS PRICES TO ONLY LAST A FEW MONTHS

Hi Melody Clothing, I am simply not happy with the quality I have received. I bought two pairs of these leggings from you in August. That's only 3 months ago, and they have holes in them already, in both of them. The seams don't seem all together very strong. I'm not exactly a large girl, and I went up a size to be on the safe side, but I haven't been able to enjoy these leggings as I'd hoped because the quality is so poor. I spent almost R2000 on two pairs of leggins, which in itself is outrageous - only to wear for a few months because they are literally falling apart. I know I am not the only one with this issue, as my mother has the same issue and she's a tiny women. as well as a few of my friends. I also am very strict on how I wash and take care of them - they only get hand washed and I leave them inside to dry so they don't get the harshness of the sun, but yet they still deteriorating at a rapid pace. I'm upset about it because they are comfortable, and look nice on but to be paying R2000 for leggings of such poor quality every few months is truly ridiculous. The price of these leggings don't justify what you're getting. I don't recommend. Thank you.

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Replies (1)
Melody South Africa
Melody South Africa's reply09 Nov 2022, 11:54
Official
Hi

We have tried to reach out to this person in a polite & positive manner but they have not responded and their profile seems bit odd or off (competitor company perhaps). 
We have had no attempt from the person to contact us or speak with us prior to this review to resolve in an amicable manner .
We have also searched our orders up to 6 months prior to this claimed order date and can not find such a person on our order data base with information and name provided

We try very hard to keep a high standard and make happy customers within reason, and work very hard to do our best. This can be seen by majority of our customers feedback and reviews if you look at the previous history.

We will reach out to the Bianca again to try resolve and sort it out