NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Mellerware
How is Mellerware rated on Hellopeter?
Hellopeter has tracked Mellerware across 52 reviews. Mellerware hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Mellerware? Write a review to help others decide.
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2014
Useless Mellerware kettles and I will never buy one again.
I bought a Kettle on Takealot, after a few weeks the lid would not close and this was because of a factory fault. Takealot replaced the kettle with a new one because it was still within the Takealot warranty period. But again after some time the new kettle started doing the same. The lid would not close because the little spring stopped working in the lid. It is still there, but does not push the plastic into place to keep it closed. This caused the kettle to keep boiling over. I sent it back again, and Mellerware handled the repair. They sent it back, saying it was fine. But the lid still does not work. Now this kettle is worthless, but still under the warranty.
1 reviews | Active since May 2014
Useless Mellerware kettles and I will never buy one again.
I bought a Kettle on Takealot, after a few weeks the lid would not close and this was because of a factory fault. Takealot replaced the kettle with a new one because it was still within the Takealot warranty period. But again after some time the new kettle started doing the same. The lid would not close because the little spring stopped working in the lid. It is still there, but does not push the plastic into place to keep it closed. This caused the kettle to keep boiling over. I sent it back again, and Mellerware handled the repair. They sent it back, saying it was fine. But the lid still does not work. Now this kettle is worthless, but still under the warranty.
1 reviews | Active since Aug 2024
Even cheap brands are better than mellerware
Don’t buy from Mellerware , bad bad company ever even cheap brands are better. I bought a kettle November only used for a month then kept quiet. Tried to return receive bad service Mark no longer answer my calls n texts but now I have dead kettle which only worked for a 1 month . Money gone😭
1 reviews | Active since Aug 2024
Even cheap brands are better than mellerware
Don’t buy from Mellerware , bad bad company ever even cheap brands are better. I bought a kettle November only used for a month then kept quiet. Tried to return receive bad service Mark no longer answer my calls n texts but now I have dead kettle which only worked for a 1 month . Money gone😭
1 reviews | Active since Jun 2016
Disappointing Product Quality and Poor Customer Service Experience
Dear Mellerware Customer Service Team, I am writing to express my deep disappointment with the Mellerware 6-Piece Family Pack I recently purchased and the highly unsatisfactory response I received regarding the warranty. One of the items is not functioning, and the handling of my concern by your team, particularly Katrina Steyn, has been dismissive and lacking the basic courtesy and empathy one would expect from a reputable brand. It is extremely frustrating that a product from a trusted brand fails so soon after purchase, only to be met with the excuse that it is not covered because I did not register it online. This technicality should never overshadow the clear issue of product quality, yet the response I received showed a troubling disregard for customer experience. Such insensitivity leaves customers feeling undervalued and unheard, which is unacceptable. I urge your team to review this matter seriously and provide a fair resolution, whether that be a replacement, repair, or refund. I trust that Mellerware will take this opportunity to demonstrate accountability and ensure that future customers are treated with the professionalism and respect they deserve. I look forward to your prompt response and a resolution that reflects the standards of a responsible and customer-focused brand.
1 reviews | Active since Jun 2016
Disappointing Product Quality and Poor Customer Service Experience
Dear Mellerware Customer Service Team, I am writing to express my deep disappointment with the Mellerware 6-Piece Family Pack I recently purchased and the highly unsatisfactory response I received regarding the warranty. One of the items is not functioning, and the handling of my concern by your team, particularly Katrina Steyn, has been dismissive and lacking the basic courtesy and empathy one would expect from a reputable brand. It is extremely frustrating that a product from a trusted brand fails so soon after purchase, only to be met with the excuse that it is not covered because I did not register it online. This technicality should never overshadow the clear issue of product quality, yet the response I received showed a troubling disregard for customer experience. Such insensitivity leaves customers feeling undervalued and unheard, which is unacceptable. I urge your team to review this matter seriously and provide a fair resolution, whether that be a replacement, repair, or refund. I trust that Mellerware will take this opportunity to demonstrate accountability and ensure that future customers are treated with the professionalism and respect they deserve. I look forward to your prompt response and a resolution that reflects the standards of a responsible and customer-focused brand.