MELHOR ONLINE SHOP - **********!

After finally responding to my continuous messaging, someone, no name given to me, on Facebook. I was told that the refund would happen in 24 hours. This was Friday the 13th September. Today, Tuesday the 17th, when asking for a status, they say they have actioned the refund. When I asked for proof of such, I am now being completely ignored! Thank goodness it was a small amount of money because I had a feeling they are *************. 'MELHOR ONLINE SHOPPNG' ARE **********!