POOR customer service!!!

Horrible service from Honda Amanzimtoti. Took my Honda 2014 Civic 1.8 Exec for its yearly service. After dropping it off, while on my way to work was called to say that it is out of service plan!! I argued and said that the car has a standard 5yr 90 000km service plan and currently my kms was 45 000km. So it is impossible. Was then called later to say that there was an error on the system. When i went to pick up the car later that afternoon, found that my service book was stamped incorrectly in the 90 000km block. After querying that, it was corrected, Then when i looked at the kms captured, it was 64 500km???? I questioned that as well and it was then again corrected. My service book currently like numbers have been **********ly changed and stamps all over. I also insisted on the old parts prior to booking in the car. The old parts were not presented to me.... i had to ask for it. The parts were then handed over loosely and i had to ask for a packet??? Hello, is this the service we receive?? When i got home, i realised that the invoice was not updated with the correct kms. I called to query and was told to come to the dealer and fetch the correct invoice when i have time. Overall customer reception and service level received,,,,, VERY POOR!!!! Service advisor was Charlotte. HONDA, PLEASE improve your customer service or else you will loose the die-hard Honda fans!!!!