It is what it is

Claremont Branch.... wanted to purchase a vehicle..receivd quote. Corresponded that ny circumstances had changed. My mail was acknowledged...but nobody gets back to inquire why or how they can assist. Later found out ther wer options available 2 me. So with hope in hand viewed the car whilst they had ny paper work only 2 b told the car is sold. Discussed it with Grant McDonough...what an unsympathetic response \it is what it is"he can look for anothet. He showed no empathy....why am i not surprised... he made a sale. Never mind the customer"""