DS
Dieter S

1 reviews | Active since Mar 2013

22 Apr 2018, 12:11

Steer clear of Mekor dealerships as you have better dealership options if you are looking to purchase a new or used vehicle.

I have said all that needed to be said in my previous review of Mekor Suzuki. In short....they don't care about their customers and even less about the product they sell. In my case it was a case of giving me wrong information leading to us owning a vehicle with "upgrades" such as larger tyres which were not an approved size by Suzuki Auto SA. The sales person advised me....but in their words only gave his opinion...on 3 different brands I can choose of which all 3 options were the size not authorised. Regardless of how they see it. You are selling a product and should know what is right and wrong. After fitting the tyres according to the "options" they gave me it led to further options given by Suzuki Kenilworth to add a lift kit. For those who do not know...this too is not an authorised addition although many do it. In our case the vehicle was problematic almost immediately when the work was done. Mekor did not accept any responsibility and simply "hide" behind all kinds of excuses. The fact is that the sales person, Mr Graham Watson, gave me this information and guidance. He is still an employee at Mekor and still no responsibility was taken. Mekor is all about selling cars....regardless of model I would think. Nothing wrong with that. What is wrong though is that the car is driven by a customer and should be put first when problems arise. Mekor has proven to be a pathetic dealership when it comes to caring and keeping customers. I would advise every person looking to purchase a new vehicle to look at other dealerships. I have had to take steps with the NCC and registered a complaint as they never even had the respect and decency to provide any form of solution for the customer. They don't care and never will. Take some really good advice and avoid dealings with Mekor as you have many other dealerships to choose from.

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