Worst Customer Service EVER

I ordered a part from Aliexpress. I arrived in South Africa and I received correspondence from Meili to pay delivery and Customs cost which I did. Next moment I received a mail to the effect that Customs stopped my order and requested froof of order, payment , etc. I sent through every proof requested to ***. Next day I wrote another email to ask confirmation of receipt of info. NO REPLY. I then contacted ***, they passed the bug back to @stops@meili. Then I got hold of a whatsapp number and wrote a whatsapp message requesting status of my parcel. At last I only received an email stating my oder has been abandoned due to "Long outstanding" with reason that I did not provide the required documentation. I rep**** to that message and attached all the documentation again, and included all my correspondence endeavors with them. What a bunch of amatures to work with. Worst logistics company I have ever came across. 🤬