BM
Bandiswa M

1 reviews | Active since Nov 2024

15 Nov 2024, 22:27

Unacceptable Delays and Communication Issues with Shein, Speedaf, and Mieli Logistics

I am beyond frustrated with the lack of communication and constant delays from Shein, Speedaf, and Mieli Logistics regarding my urgent order. I paid customs over a week ago, yet my parcel is still nowhere to be found, and none of these companies have provided any meaningful updates despite multiple follow-ups.

This is completely unacceptable, especially since I need the order for a business conference in a different province in just two working days. Instead of addressing my concerns, all three companies have gone silent for days, leaving me in limbo without any clarity.

As someone who actively shares my experiences with my followers, I plan to highlight the glaring gaps in your service, the delays you impose, and the stress caused by your lack of communication. I trusted you to deliver on time, and you have let me down in the worst way possible.

If you cannot handle logistics and customer service properly, you should reconsider the promises you make to customers. I demand immediate action to resolve this issue and receive my order urgently.

Reference Information: Order details: GSHNEH076000NHG Contact information: ***

I hope this public complaint will finally get your attention.

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Replies (1)
BM
Bandiswa M's update15 Nov 2024, 22:37
Reviewer Update
I also tried all Speedaf contact numbers provided by Shein and on their direct website but they aren’t working!!!