*****ing my money with no service

This is the most *********** and worst logistic company my advise is you avoid it at all cost. I have placed order through Shein, this company went to collect my order while I was working with Buffalo exceptionally well. After collecting my orders they over charged me for customs and sent a message two days later that my packages were Hijacked. They claim they were Hijacked but they don't have a case number. Something fishy already there as we all know that a case is opened at the scene. I have been trying to get refund for my customs they ignoring me at all cost. My advise do nor use them, I fought and asked Shein to stop sending my packages via them as they are not to be trusted.