HEAVILY overcharges clearance fees & Zero Customer service.

Even One star is too many.

HEAVILY overcharges clearance fees & Zero Customer service.

They respond to Whatsapp by referring you to dead emails. They spam your email inbox with no reply payment requests that has an inactive number contained in it.

I ordered a part from Aliexpress, Total cost is around R236.55. R131.23 (Item) R105.32 (Shipping) It is expensive but worth it given that the item isn't produced in SA.

Then I get an email from Meili Logistics who wants R162.41 for clearing this item at customs, R162.41.

How is it that Meili is asking R162.41 to clear an item from customs?? I emailed them on a number of occasions to justify the costs. I got no reply.

R162.41. That is 23.76% more than the value of the item ordered; 54.09% more than the shipping paid and 69% of the total order paid.

R162.41, for what. pushing a button on a PC after catching a ride on someone else's container ship which I already paid for.

This is not right.

If this was shipped through the South African Post Office, the admin costs would be R40 at most for this item.

The issue now is that the Seller chose Meili and Speedaf to courier this package. Buyer protection from Aliexpress doesn't kick in until you pay the clearance fee to Meili. It is ******ion.

This company is 100% dog sh#t Tr@$$ and should be avoided at all costs.