AliExpress Speedaf free delivery **** (poading of customs/duty)

They handle AliExpress free shipping, but the tax "notices" are excessive and much more than VAT expected customs, like including delivery fees, disguised as "customs duty".

calling their number is futile *** goes to "no voice enabled" and the only number I could find on the notice etc. Their emails returns chinese "issue with email" or "inbox full"