KK
Kevin K
1 reviews | Active since Nov 2021
25 Nov 2021, 11:26
Worst braai and customer care
I bought a Megamaster kettle braai in july and broke,i spoke to Bella and dont come back with eta on parts arrivel,paid 3k and now standing there for nothing,Bella said stock will arrive before winter after a month i follow up from her and no response,will rather buy a Weber that can support with parts thenbefore i buy a Megamaster that cant even comeback with a answer.The worst decision to bought Megamaster
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Megamaster's replyOfficial
26 Nov 2021, 13:12Hi Kevin
We are very sorry to hear that you had a bad experience so far. We always strive to put our customers first by providing the best products and service. Our Customer Service Manager will be in contact with you to ensure this get sorted.
Again, we apologize and we truly hope that your braai can bring moments of togetherness and create the true Megamaster experience that we pride ourselves in.
We are very sorry to hear that you had a bad experience so far. We always strive to put our customers first by providing the best products and service. Our Customer Service Manager will be in contact with you to ensure this get sorted.
Again, we apologize and we truly hope that your braai can bring moments of togetherness and create the true Megamaster experience that we pride ourselves in.
Megamaster's reply26 Nov 2021, 13:12
Official
Hi Kevin
We are very sorry to hear that you had a bad experience so far. We always strive to put our customers first by providing the best products and service. Our Customer Service Manager will be in contact with you to ensure this get sorted.
Again, we apologize and we truly hope that your braai can bring moments of togetherness and create the true Megamaster experience that we pride ourselves in.
We are very sorry to hear that you had a bad experience so far. We always strive to put our customers first by providing the best products and service. Our Customer Service Manager will be in contact with you to ensure this get sorted.
Again, we apologize and we truly hope that your braai can bring moments of togetherness and create the true Megamaster experience that we pride ourselves in.