Online Order - Megamaster

I ordered and paid for a Patio Gas Heater on the 8th June. Followed up on 17th June, still no product. Dealt with Simone de Klerk and was promised the world. Eventually asked for a refund on the 22 June. I received my refund on the 6th July. What was the lesson learnt. Buy the same product from Take-a-lot and get it delivered in 2 days. Cant believe that companies can afford to turn away business at this time. Very dissapointing experience overall. The customer services manager Raymond was able to follow today on my refund so to him I say thank you. For the rest , shop elsewhere , Makro , Game , Take-a-lot. Save yourself the hassle