AJ
Antz J
1 reviews | Active since Feb 2020
03 Feb 2023, 09:50
Online Buyers Beware of T&C's
Bought 4 replacement items on-line, turns out the new unit i bought already comes with those parts. I tried to return them 2 days after delivery (still in original packaging unopened) and I am now told that I need to courier from Western Cape to PTA east, at my cost despite there being branches in Cape Town, a short drive away from me.
The cost to courier is 25% of the item cost...lesson learned, I will never purchase from MegaMaster again!
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Megamaster's replyOfficial
06 Feb 2023, 14:10Hi Anthony
Thank you so much for taking my call earlier.
We are sorry for the frustration that you have experienced with this situation.
Thank you for taking the time to send back the products to our head office in Pretoria.
Wishing you a great Monday and week ahead.
Kind Regards
Simone – Megamaster Team
Thank you so much for taking my call earlier.
We are sorry for the frustration that you have experienced with this situation.
Thank you for taking the time to send back the products to our head office in Pretoria.
Wishing you a great Monday and week ahead.
Kind Regards
Simone – Megamaster Team
Megamaster's reply06 Feb 2023, 14:10
Official
Hi Anthony
Thank you so much for taking my call earlier.
We are sorry for the frustration that you have experienced with this situation.
Thank you for taking the time to send back the products to our head office in Pretoria.
Wishing you a great Monday and week ahead.
Kind Regards
Simone – Megamaster Team
Thank you so much for taking my call earlier.
We are sorry for the frustration that you have experienced with this situation.
Thank you for taking the time to send back the products to our head office in Pretoria.
Wishing you a great Monday and week ahead.
Kind Regards
Simone – Megamaster Team