JB
Jenna B
1 reviews | Active since May 2022
15 May 2022, 18:36
Megasmaster gas braai
I would give zero if I could. Avoid at all costs. Your braai will rust and fall apart in only a few uses, even when kept under a roof with a cover. You will not receive any customer care and you will be completely ********** for the substantial amount spent. I would not buy a megamaster gas braai even if they were R1. Absolutely shocking!
Helpful (0)
Replies (1)0
Replies (1)
Megamaster's replyOfficial
08 Jun 2022, 08:54Hi Jenna and Glenn,
We are very sorry for the experience you have had with us, it is definitely not the kind of experience we want our customers to have.
Thank you very much for taking the call from Raymond, our Head of Customer Service, and taking the time to listen to some of our DIY solutions.
We hope that you will give us another chance in the future to show you that we have taken the criticism to heart, and have made improvements to our processes accordingly.
Please feel free to contact us at any time should you need any further assistance or guidance regarding the maintenance of your braai.
Wishing you a great Wednesday,
Rachael - Megamaster Team
We are very sorry for the experience you have had with us, it is definitely not the kind of experience we want our customers to have.
Thank you very much for taking the call from Raymond, our Head of Customer Service, and taking the time to listen to some of our DIY solutions.
We hope that you will give us another chance in the future to show you that we have taken the criticism to heart, and have made improvements to our processes accordingly.
Please feel free to contact us at any time should you need any further assistance or guidance regarding the maintenance of your braai.
Wishing you a great Wednesday,
Rachael - Megamaster Team
Best regards,
Megamaster's reply08 Jun 2022, 08:54
Official
Hi Jenna and Glenn,
We are very sorry for the experience you have had with us, it is definitely not the kind of experience we want our customers to have.
Thank you very much for taking the call from Raymond, our Head of Customer Service, and taking the time to listen to some of our DIY solutions.
We hope that you will give us another chance in the future to show you that we have taken the criticism to heart, and have made improvements to our processes accordingly.
Please feel free to contact us at any time should you need any further assistance or guidance regarding the maintenance of your braai.
Wishing you a great Wednesday,
Rachael - Megamaster Team
We are very sorry for the experience you have had with us, it is definitely not the kind of experience we want our customers to have.
Thank you very much for taking the call from Raymond, our Head of Customer Service, and taking the time to listen to some of our DIY solutions.
We hope that you will give us another chance in the future to show you that we have taken the criticism to heart, and have made improvements to our processes accordingly.
Please feel free to contact us at any time should you need any further assistance or guidance regarding the maintenance of your braai.
Wishing you a great Wednesday,
Rachael - Megamaster Team
Best regards,