gB
gilbert B
1 reviews | Active since Jan 2010
29 Sept 2022, 17:49
Mega master disgusting
Claim to be brilliant but what a shoddy co , never have the spares and couldn’t even bother replying to emails requesting a part that shows sold out , so now we sit with a braai that is basically useless even the quality of the workmanship is highly questionable. So anybody wanting a gas braai please stay far away from them as their after sales service doesn’t exist .
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Megamaster's replyOfficial
30 Sept 2022, 09:54Hi Gilbert,
We are very sorry for your frustration with this situation. It is our top priority to get you braaiing again, and we want to sort this out as soon as possible.
To keep your details safe please send an email to one of our Sales Managers Raymond - raymond.vdmerwe @megagroup.co.za rather than replying with your details on this platform.
We hope that you will give us a chance to show you that we have taken the criticism to heart, and have made improvements to our processes accordingly.
We are very sorry for your frustration with this situation. It is our top priority to get you braaiing again, and we want to sort this out as soon as possible.
To keep your details safe please send an email to one of our Sales Managers Raymond - raymond.vdmerwe @megagroup.co.za rather than replying with your details on this platform.
We hope that you will give us a chance to show you that we have taken the criticism to heart, and have made improvements to our processes accordingly.
Best regards,
Megamaster's reply30 Sept 2022, 09:54
Official
Hi Gilbert,
We are very sorry for your frustration with this situation. It is our top priority to get you braaiing again, and we want to sort this out as soon as possible.
To keep your details safe please send an email to one of our Sales Managers Raymond - raymond.vdmerwe @megagroup.co.za rather than replying with your details on this platform.
We hope that you will give us a chance to show you that we have taken the criticism to heart, and have made improvements to our processes accordingly.
We are very sorry for your frustration with this situation. It is our top priority to get you braaiing again, and we want to sort this out as soon as possible.
To keep your details safe please send an email to one of our Sales Managers Raymond - raymond.vdmerwe @megagroup.co.za rather than replying with your details on this platform.
We hope that you will give us a chance to show you that we have taken the criticism to heart, and have made improvements to our processes accordingly.
Best regards,