Your time is up

Worst and most stressful experience ever. 1. If we knew it would take 5 days to move us from JHB to Durban we would have chosen someone else or not have gone with a shared load after being told delivery will be a day later after collection. Slept with our pets in an empty house on the floor for the week. No apologies just lies every day why its delayed. (keep us hanging with hope daily).

2. I purchased my own wrap which helped but they insisted I pay for extra (3 x beds and my big 4 burner gas braai). Which I paid at the crazy rates they charge p/meter. Beds and braai arrive not wrapped. Braai has been dropped / frame bent (cant get doors on now) grills chipped / 1 burner broken off / dented and scratched)

3. Crates where opened and items ****** (my fault I guess because they don’t lock). (fishing gear / knives / hats / fishing reels / some electronics etc.)

4. I have been sending Whatsaps since November 2024 with photos hounding them to give me feedback on what happened. It is now 14/01/2025 I have had no feedback from any senior person at mega Shift after I asked them to please escalate my complaints. Have the damn decency to phone me. All I got was denial that the braai got damaged and nothing was ******.

No feedback or refund on wrapping costs yet No feedback on anything.

Please don’t bother with a heartless apology on Hellopeter. Im putting this out to the public to reconsider when using them.

Next step: Legal letter and a trip to the ombudsman