1 reviews | Active since Nov 2024
Worst removal company I've ever dealt with
MegaShift Logistics was subcontracted by Jhb Furniture Removals to do a shared load from Joburg to the Western Cape. They arrived to collect late and then rushed to take things out of the house without me having finished telling the driver which things needed to go on the truck. So I had to follow 6 men around the various parts of the house and outbuildings. I had opted to pack things myself, and I had 2 more things to bubble wrap but when I got to these items the removal guys had removed the bubble wrap as well as the tape. I had also put out a pile of old curtains, towels, sheets and duvets that I said they should use to put over my things such as the mattresses,, but they said they had their own blankets. when they delivered my things in the Cape, again, late afternoon after 5, all the boxes and items in the truck had shifted and none of my furniture was covered with their blankets. as a result, nearly EVERY item I sent was broken or damaged or missing. I was told there was not enough space in the truck for everything and they would be delivering the rest a few days later. Almost 2 weeks later they promised to bring the things the following Wednesday, but they did not arrive. The next morning I got an early call to say they would be at the house in an hour, but I had already left the house by then for an appointment in another town. Another week of nagging JHB Removals resulted in them sending a truck with the remainder of my things, but AGAIN not all things got delivered. By then I had already written a report to JHB Removals which the management had forwarded to Mega Shift Logistics, who basically accused me of lying. Neither party is taking responsibility for the undelivered, broken and damaged items, which is about 80% of all items sent. And the mystery of my missing bubble wrap and tape was solved - the moving guys had used it all to wrap a double bed mattress that I had already wrapped in an old curtain
We sincerely apologize for the bad experience you had with us. we will surely be in contact with you.
Kind Regards
Customer care desk
We sincerely apologize for the bad experience you had with us. we will surely be in contact with you.
Kind Regards
Customer care desk
