Worst Moving Experience – Damaged Goods and No Accountability

I have never had such a bad experience with a company as I did with MegaShift Logistics. What truly irks me is the dishonesty that started a week before my move was scheduled. On 28 November, I was assured the truck and shuttle would arrive at my complex by 9:00am. That promise quickly changed to “the truck is running late due to issues,” and from there everything went downhill.

Delivery of my goods became a string of excuses. When my belongings finally arrived on 3 December 2025 at approximately 20:38, I was shocked at their condition. Boxes clearly marked “fragile” were broken, my bags were torn, and my chest drawer showed obvious water damage. To add insult to injury, the delivery team had the audacity to ask if the drawer was not already damaged. Even worse, my family had been sleeping on blow‑up mattresses since 29 November, only to receive our well‑covered mattresses wet and unusable.

I immediately reported the damages and was told Dakalo from their office would contact me to resolve the matter. To this day, after multiple emails, I have received no follow‑up or accountability. The silence is unacceptable.

After reading other reviews, it appears this is their modus operandi — excuses, negligence, and no responsibility taken. I regret ever considering this company, especially since they were recommended by another service provider for long‑distance moves. MegaShift Logistics has proven to be unreliable, dishonest, and careless with customers’ belongings.