DC
Dan C

1 reviews | Active since Dec 2016

31 Mar 2023, 19:36

Worsed service ever. The public should be warned about companies like this

Worse service ever

My furniture left cape town last week Friday and the promised to deliver within 7 working days even today I'm still waiting

No communication from the company

Today they had internal issued due to weather conditions but no one bothered to communicate with.

I was promised they will deliver today at 14h00 and the manager only told me now he left the office already I will get my furniture tomorrow. What is That? Now i don't have a place to sleep

Tonight I'm going to sleep on floor on cold weather due to *********** staff , Emmanuel from Jhb warehouse **** to me the whole day and said my furniture is on the way now his not responding not my message or taking my calls.

His said he left the office this after noon

His a **** and all the staff I spoke to **** to me from 10h30 until 19h26.

This company is so not organised.

You should consider removing reliable as one of your values

I won't advise anyone to use your service

I'm very frustrated at the moment.

I paid for this service

I need my furniture ASAP

Stop lying to the public about your lovely reliable service

But it seems like nobody cares

0
Replies (1)
Mega Shift Logistics
Mega Shift Logistics's reply01 Apr 2023, 08:29
Official
Hi Dan Tshepo

We do apologize for the delay. Shared loads are associated with delays as we have to service more than one customer on the same truck.
Due to bad weather conditions we could not  deliver yesterday as the safety of your furniture comes first.
Please note that your delivery will take place today as discussed.

Kind Regards

Customer service Desk.