1 reviews | Active since Jul 2025
Think Twice Before Using This Company
I am posting a second review because this issue remains unresolved.
During my move, one of my items — a coffee table — was missing from the delivery. I was explicitly told it would be delivered the following day. That was almost two weeks ago.
Since then, I have followed up multiple times via email and messages and have received little to no response, no confirmed delivery date, and no accountability. The lack of communication has been extremely frustrating and unprofessional.
At this point, the issue is not just the missing item, but the complete failure to keep me informed or resolve the problem. I would strongly caution anyone considering this company to ensure everything is documented and accounted for before and after their move.
Very disappointing experience.
Thank you for bringing this to our attention, and we sincerely apologize for the frustration this situation has caused. This is not the level of service we aim to provide.We understand how concerning it is to have an item missing after a move, especially after being told it would be delivered promptly. We take full responsibility for the lack of communication and delays in providing clear updates.Our team is actively reviewing this matter and will be reaching out directly to provide a confirmed update and resolution as soon as possible. We appreciate your patience and the opportunity to make this right.
Warm Regards
Customer Service
Thank you for bringing this to our attention, and we sincerely apologize for the frustration this situation has caused. This is not the level of service we aim to provide.We understand how concerning it is to have an item missing after a move, especially after being told it would be delivered promptly. We take full responsibility for the lack of communication and delays in providing clear updates.Our team is actively reviewing this matter and will be reaching out directly to provide a confirmed update and resolution as soon as possible. We appreciate your patience and the opportunity to make this right.
Warm Regards
Customer Service
As of today, I still have not been contacted directly, nor have I received a confirmed delivery date or explanation regarding the whereabouts of my coffee table. I will update this review once the item has been delivered and the matter is fully resolved.
As of today, I still have not been contacted directly, nor have I received a confirmed delivery date or explanation regarding the whereabouts of my coffee table. I will update this review once the item has been delivered and the matter is fully resolved.
Warm Regards
Customer Service
Warm Regards
Customer Service