DR
Debdi R

1 reviews | Active since Dec 2025

11 Dec 2025, 04:35

Please use another company. This one does not care about you or your belongins.

If you want to suffer huge anxiety and stress, then use Megashift Logistics. We entrusted this company with all of our worldy goods. We were told the truck would arrive on the Friday and nothing arrived. We frantically followed up every day, not knowing if the truck had been hijacked and our stuff had been taken over the border and sold. Every time, we were told lies... the truck had been delayed en route, etc, etc. We are pensioners and were sleeping on the floor and were beside ourselves with worry. The truck finally arrived 5 days after it should have, late in the day and much of the unpacking was in the dark. Everything was roughly rushed inside and we had to tick off the inventory list. We were only too glad, at the time, that our stuff had arrived at all, and we signed that all was in order, and off the truck went. Once we actually started sorting and unpacking we realised all the damage. Examples: A huge, black oil stain from what, we don't know, on the couch and many of the dining room chairs, the chest of drawers had a huge hole in the backing board, the tumbledryer looked like it had been dragged across gravel upside down, our stainless steel bin was crushed to the point where even the plastic bucket inside was broken, every single piece of furniture that we had not bubble wrapped was scratched, there were broken items inside boxes... They do not care about you belongings at all. Please think carefully before falling for their very good sales pitch and charming sales staff. It is a trap.

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Replies (1)
Mega Shift Logistics
Mega Shift Logistics's reply11 Dec 2025, 08:28
Official
Hi
Debdi Rey


Thank you for sharing your feedback. We are very sorry to hear about the difficulties you experienced during your move, and we understand how distressing this must have been for you.
Please know that the delays and the condition of your items upon delivery are not in line with the standard of service we strive to provide. We sincerely apologise for any inconvenience and worry this caused.
We would appreciate the opportunity to look into this matter further and assist you with a resolution. Could you please contact us at [*** ] with your reference details so we can investigate and address the issues you raised?
Thank you again for bringing this to our attention. We value your feedback and will use it to improve our service.
Kind regards,
 Customer Service
 Megashift Logistics