Not Worth the Stress — Would Not Recommend

I used this company to move my belongings from Cape Town to Johannesburg. They collected my items from storage on 20 November and told me the load would reach Johannesburg by 24 November. I informed them from the start that I would only arrive on 1 December — which is why they moved my things early, due to shared loads and potential delays.

Today is 3 December and I still do not have my belongings.

While their contract states 7–10 working days, the overall experience has been extremely frustrating because of the poor communication and the constant shifting of timelines. I’ve had to repeatedly call just to get basic updates. Yesterday, they contacted me but could not deliver — citing heavy rain (which was fair, but still very conveniently timed) and then mentioning that the only available truck was a 6-ton, even though my complex only allows up to 3.5-ton vehicles. Again, another convenient excuse that could have been managed or communicated much earlier.

Because of the delays, I had to sleep in a hotel on the night I arrived and then on an air mattress while waiting for essentials that were already meant to be here.

They may lean on the 7–10 day clause, but the lack of proactive communication, planning, and reliability made this experience unnecessarily stressful. Based on my experience, I would not recommend this company.