No care taken on your valuables!! Pay a bit more somewhere else for good service if you dont want to cry over your damaged valuables.

I was initially impressed with Megashift moving from JHB to CT as they were the most affordable and fast responding. I had great service from the team in JHB and I was feeling very pleased and happy. However, the delivery to CT was very poor. 1) My items did not get delivered in one day, meaning I had to arrange an extra day of having someone at the collection point to wait for the order, which is a cost to me. And they did not say that the items will come in 2 parts, so I could not have prepared. 2) They dont take special instructions and requests. As a business and a customer asks for a service, I would prefer, yes we can do that at an extra X amount of money. But the guys from megashift, outright refused to help. 3. They needed to assemble a bed, which I instructed to be assembled in a specific room, only to find that they did not do that. So I had to spend money to get someone to dismantle it, move it to the correct room and assemble it there. 4. The amount of damages are too much that it is clear they just came and "threw" the items wherever they wanted to with no care. I have 3x broken items of which 2 of them I had never used before as they were recent purchases. My couch, bed, table and chairs have all been damaged, with some of the damages unfixable.

I have communicated with my sales rep (Chloe), even shared photos. I have asked if there will be any reimbur*****t of some sort. Till today, she just blatantly ignores me like its my fault that my property is damaged. My advice, if you value your valuables, pay a little more for excellent service. Anyone looking to move, I will surely advice them to stay away from Megashift. Because they are only nice until they have your money, after that, they dont care!