DB
Dina B

1 reviews | Active since Jul 2020

29 Jul 2020, 00:20

Mega Shift Logistics the worst moving company

I have had the worst experience with Mega Shift Logistics moving company. They first **** about the quotation. Yesterday when they went to my place to pick up the stuff they claimed that there are things I didn't declare on the list. Now the guy insisted that I tell him the list of the things in my apartment over the phone. *****, that means no paper trail it is her say. They first charged me with 5400 and I had to pay an extra 1000.

As if that was not enough they arrived 6 hours late. I did the final transfer and boom it's after hours Nedbank cannot generate proof of payment og an EFT at 11pm. They did not offload my stuff because I have no proof of payment. As if it is my fault that they arrived after hours. I am so ****ed off with horrible service.

Do not use this moving company!!!!

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Replies (2)
Mega Shift Logistics
Mega Shift Logistics's reply03 Sept 2020, 21:38
Official
Dear Dina

Thank you for the query above.
We followed up on you query and below are the findings
1.Telephonic inventories are documented and hence thats how we identified extras
2.As per the Moving contract final payment should be done 24 hours before delivery and should reflect before delivery
Mega Shift Logistics
Mega Shift Logistics's reply03 Sept 2020, 21:43
Official
3. Notice of final payment was given in time but unfortunately it was not affected in time.

We apologize for any inconvenience caused.

Kind Regards

Customer service Desk