A
Avela

1 reviews | Active since Jan 2026

02 Jan 2026, 16:30

I gave Megashift Logistics 2 stars due to a poor experience

I gave Megashift Logistics 2 stars due to a poor experience. I ran out of bubble wrap and declined their offer to wrap my fridge and dishwasher. Later, they called saying they'd already wrapped them and demanded R750 before transporting my items. My coffee table was left behind, and when my husband went to collect it (30km away), they refused to release it until the wrap fee was paid. After delivery, I found my fridge was damaged and no longer working. They took a week to “investigate” and offered only R500 compensation - not per item, just R500 total, regardless of how many items are damaged. Very disappointing. Never again.

0
Replies (1)
Mega Shift Logistics
Mega Shift Logistics's reply03 Jan 2026, 08:17
Official
 Hi Avela 

We sincerely apologize for the experience you had with us. We understand how frustrating it must have been to deal with the wrapping confusion and the damage to your fridge. Your feedback is very important, and we are taking it seriously to improve our processes. We truly regret the inconvenience caused and appreciate you bringing this to our attention." 

Customer Service