1 reviews | Active since Feb 2019
HORRIBLE SERVICE EVER
I have had of the Company so i thought let me give it a try I had Megashift Logistics for my furniture removal from Cape town to Joburg. i paid all the money which was expected from myself an additional amount for more plastic wraps and boxes on their arrival in Cape town,which i paid though i found it difficult due to high price.(FOR ADDITONAL WRAPS AND BOXES) After receiving my furniture on the day,I discovered that my dining room suite was not wrapped including the chairs which has bright colour.This never sit well with me. I watched the guys forcing the table into the apartment and i even mentioned that do not damage this item at all. I realised that there is scratch while they were still forcing the table through the door.I pointed the scratch with a lot of frustration and was hoping to fix that one scratch because i do love my table. As usual later following day i did a thoroughly inspection on the furniture. I found some scratches to some of the items which I Ignored.
To the fridge and Table including chairs i noticed a lot of damage.
I reported to MR EMMANUEL telling him about the major damage on my Table including Fridge.He asked me to send Pictures,which i did later.He never responded later.I kept on phoning him.Writting Emails and so forth. EMMANUEL does not take any action on this.When i spoke to him today after he responded on my Emails.Telling me that i am the fault towards this.I am puzzled.His driver confirmed that i am cool with all the damage caused on my furniture,as per EMMANUEL.
Firstly why my dining room suite was not wrapped from Cape town to Joburg?I paid R21 000 or more for me to get this ill treatment. Emmanuel has a lengthy Email showing that they have got nothing to do with damage caused on my furniture. Why was the table not remounted from Cape town?This table was mounted inside the house in Cape town after i had purchased it.This is the first time it was taken out of the house during this moving from Cape town,its a new dining room suite.LEGS ON THE TABLE ARE EVEN MOVING to show that this damage is a lot.
As for the fridge it is also damaged i have photos sent to EMANNUEL still he does not take it serious.It looks like it is my fault too.Due to the bubble wrap that was used to cover the fridge.He believes that frigde was not damaged
I have had used another company earlier trust me they were so professional and transparency. EMMANUEL was never honest on the day they were suppose to deliver my furniture to Witbank now.I had to initiate communication when i noticed that he is quite.Furniture arrived following day instead.
I am so ****ed off with the way he handled my situation,its so unprofessional. I have photos of my Fridge and dining Table with me,they are badly damaged. I never thought that emmanuel will instead argue with someone like me instead of resolving the issue
MEGASHIFT please rectify this.
