NK
Neliswa K

1 reviews | Active since Aug 2022

23 Dec 2025, 15:41

Horrible service

Horrible super inefficient arrogant and has worse customer care service ever. Was meant to be moved 5th Dec my things ended up arriving 5 days later. No update just arrogant agents. Till today I have not received my plants. Got a call last week from their driver asking me to meet him half way to collect the plants. While waiting for my things to arrive. I would call and get different response each time. Not to mention that the initial contract had someone else's name. Dakalo told me it's not a problem. I should have seen the unprofessional ism right there. I had to source a place to stay while waiting for my things to arrive. Treatment was just inhumane.

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Replies (1)
Mega Shift Logistics
Mega Shift Logistics's reply24 Dec 2025, 07:30
Official
Good morning Neliswa 

Apologies for the unpleasant experience you had. The truck with the few potplants could not access your property due to restrictions hence the driver had requested to meet you.We shall contact you and resolve your query.

Kind Regards 
Customer service Desk.