Experience on the day of moving was disappointing.

Don’t take what you agree telephonically as the final word, review all documents sent as one employee omitted some information on my list (probably by mistake) of things to move but I was asked to pay extra for items on the day of moving. It took over an hour of unpleasant arguing to get the company to move all my goods that I listed as the mistake wasn’t on my end.I had not been referred to the inventory attachment that was contained in the email confirming my payment and moving contract.However I had a friendly service initially with the person assisting me, I just don’t appreciate the code switch when they didn’t want to admit their mistake and basically threw me under the bus.