JB
Jody B

1 reviews | Active since Jan 2024

30 Jan 2024, 16:17

Do not use them!!!

If a negative star was possible I would give it. It took them over a month to deliver our things from Cape Town to Eastern Cape. This meant we had to live without our clothing, bed, kitchen utensils, etc. For a whole month. During this time we struggled to get any feedback from them. Their Ops Manager kept making us different excuses and even gave his phone away on their THIRD delivery date.

Turned out they took our things to KZN. At that point I was in contact with the Ops guys supervisor, who was just as bad at communicating. Only to find out they still did not know where to deliver our things after havingihavingthe truck for a full month. The location was sent to them on the 24th of March and in May they were still confused as to where to deliver our things. So they proceeded to make up their own address.

The supervisor couldnt give feedback either and we had to go even above him. Our things were taken on the 30th of April and only got delivered to 7th of May. Our things has more mileage than my car at this point. The damages are numerous and the missing items we can't even hope to get back because they won't ever acknowledge their negligence.

Bad business to be using. Apparently they are known for this. As it has happened to so many of their customers. On top of that they stole our umbrella

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