SS
Sumarie S
1 reviews | Active since Nov 2022
04 Oct 2023, 10:00
Bad service
If I could've added minus 5 stars I would have. When you phone them they say professional moving company, but I think they should take out the professional part! We were told that our furniture will arrive on Monday today is Wednesday. They let me know that it will be at my place at 8:30 they arrived at 10:00. Now there is extra cost that needs to be paid. Mega shift you can forget that I'll pay the extra cost.
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Mega Shift Logistics's replyOfficial
04 Oct 2023, 10:11Hi Sumarie
We so apologize for the unpleasant experience. The team is with you currently doing your delivery.
The lead time for shared loads is 7 to 10 working days and flexibility at collection and delivery are the requirements of this service as per the terms and conditions of this move.
You were collected on the 29th of September and today is the 4th of October which is the 4th working day and we are already delivering.
Feel free to contact us should you require any clarity
Kind Regards
Customer service Desk
We so apologize for the unpleasant experience. The team is with you currently doing your delivery.
The lead time for shared loads is 7 to 10 working days and flexibility at collection and delivery are the requirements of this service as per the terms and conditions of this move.
You were collected on the 29th of September and today is the 4th of October which is the 4th working day and we are already delivering.
Feel free to contact us should you require any clarity
Kind Regards
Customer service Desk
Mega Shift Logistics's reply04 Oct 2023, 10:11
Official
Hi Sumarie
We so apologize for the unpleasant experience. The team is with you currently doing your delivery.
The lead time for shared loads is 7 to 10 working days and flexibility at collection and delivery are the requirements of this service as per the terms and conditions of this move.
You were collected on the 29th of September and today is the 4th of October which is the 4th working day and we are already delivering.
Feel free to contact us should you require any clarity
Kind Regards
Customer service Desk
We so apologize for the unpleasant experience. The team is with you currently doing your delivery.
The lead time for shared loads is 7 to 10 working days and flexibility at collection and delivery are the requirements of this service as per the terms and conditions of this move.
You were collected on the 29th of September and today is the 4th of October which is the 4th working day and we are already delivering.
Feel free to contact us should you require any clarity
Kind Regards
Customer service Desk