1 reviews | Active since Oct 2014
Mega Build in Parow
<p>I had to go to Mega Build n Tile in Parow yesterday and it was my worse experience in my 16 years here in this country. I had to go there all the way from Gordon's Bay as they never answered all my emails or phone calls and never phoned back in the last few weeks. Reason for my visit was that they supp**** me with a wrong door frame and nobody in the Western Cape can help with tihs size fire door so I am in big trouble now.</p> <p>The owner, Mr. Mohammed Saliem Hassan came out of his meeting, greeted me shortly and then straight away started to shout and scream at me. I was so shocked and upset about that and he did not even listen to what I wanted to say.<br />He said that I asked for a smaller frame for the fire door!!! I have never heard such a bad excuse and nonsense for his mistake. He kept on shouting and then started to insult me. He then chased me out of his shop and run after me and wanted to beat me up. Luckily I am not like those people and managed to get out of his shop safely.<br />I then saw him shouting at his staff in the warehouse and run after his employee with a wooden plank. My heart was beating after this experience and I am still in shock but luckily not injured.</p> <p>Not only that they gave me bad service and just ignore customer complaints!</p> <p>They even shout, swear and insult customers .</p> <p>Be careful when shopping at Mega Build in Parow! You might get even hurt by the owner!</p> <p> </p>
The owner contacted me this morning and apologized. They will fix their mistake and this is now good service.
As soon as this is done the rating will also change. Thank you.
The owner contacted me this morning and apologized. They will fix their mistake and this is now good service.
As soon as this is done the rating will also change. Thank you.
The owner stayed to his word and changed the door. He apologized again and came even after hours to swap the material. Good service and so everybody is happy.
Thank you!
The owner stayed to his word and changed the door. He apologized again and came even after hours to swap the material. Good service and so everybody is happy.
Thank you!
