Meerhof lodge ****** me.

Meerhof lodge in hartebees its a ******* i paid for 4 star only to find out that its 1 star And they posted on their website that its a 4 star when we get There it was a mess not cleaned it was Just dirty And i booked for an upstairs room but they said its Down stairs before going There o asked for pictures from the room the lady Who handle the Booking kept on coming up with excuses And she ended up sending me pictures from their website which are ****. We ended up going somewhere else to sleep there i paid them R3515 i asked for my refund they are refusing we leaving the place. Please help duscredit this lodge i want my money Back as they are busy robbing people i asked for the owners Telephone number she came up with excuses. All i want Is my money And not gonna stop posting to social média about this merhoof lodge.