No service delivery

<p>I was due to get my monthly medication through MedXpress/ Clicks Paddocks on the 29th July 2017. I did not receive an sms from MedXpress requesting my confirmation up until the 02 August 2017 at which time I contacted theme telephonically. The assistant advised me that she would re-send the sms immediately, which she did and I responded "Yes" in confirmation to repeat my monthly medication order with Clicks Paddocks. I have made a few trips to Clicks only to be advised that the medication order had not been processed. Today, 9th August 2017 my medication repeat order has still not been processed. I have been without my medication for over a week now and it is a medication that I am required to take on a daily basis. Of course MedXpress is closed on Public Holidays so I could not contact them. This lack of service is totally unaccpetable as it has a direct impact on my personal health.</p> <p>I am seriously concerned and dissappointed in MedXpress and Discovery Health.</p>