Medxpress does not capture scripts

I saw my doctor on Thursday afternoon. She gave me a new script, and I always have had efficient service from Medxpress so I uploaded my script before 7am on Friday morning. Usually I get my order and everything sorted on the same day. I got my SMS that my prescription has been captured at 8am and that it will be 2 hours for it to be on the system. I wait for hours for the SMS from Dischem. Eventually I phone Dischem at 13h30 to find out if they have received it and put my parcel together. They did not even find my prescription on the system, Medxpress did not put it on the system. Eventually we contact Discovery, and Discovery contacts Medxpress to find out what is going on. Because I do not have any medication left! I needed it on the SAME day. When Discovery called Medxpress they suddenly woke up and noticed my prescription. It so happens that there is something they don't understand something on the prescription and need to contact the doctor. But this is now after 15h00 and unfortunately the doctor had closed for the day. And all Medxpress can say is that I must wait until MONDAY. This is ridiculous.