Capturing of Scripts = Terrible!

I'm trying to load my father in law's script on his behalf, as he is a pensioner.<br> <br> First script I sent through on Wednesday 2 December, only the second page was captured. How that is possible, I don't know, as I only phoned lunch time on the 3rd.<br> I sent through the first page of the same script on Thursday the 3rd again at 14:51. When I phoned again on Friday the 4th at 13:30, the script is still not captured!<br> I have now sent the script for a 3rd time!<br> When speaking to the consultant Stacey, she said she'll find out what happened, only to get a call back that says sorry you have to wait for the SMS.<br> <br> Also, please tell me how long does it take to capture a script? Each time I phoned it was between 12 - 24 hours later. Surely it doesn't take that long to capture a script!?<br> <br> In all my years dealing with Medxpress I have never experienced such bad service.