sS
stan S
1 reviews | Active since Feb 2016
30 Jul 2019, 11:20
Medway - Useless Medical Insurance
Unfortunately I should not even give this company 1 star.
I've been paying Medway, which is a Medical gap cover insurance for the past 10 years with no claim. We had to pay a fee to get my daughter hospitalized (R 2,117.80) and in 4 months they still can't pay the lousy amount!
Stay away from them or if you're paying them now, cancel ASAP as they are useless!
Helpful (0)
Replies (4)0
Replies (4)
Medway Marketing's replyOfficial
30 Jul 2019, 11:24Good morning Stan.
Thank you for raising your concerns.
Kindly provide me with your policy number in order to investigate and contact you with the feedback.
Kind regards
Tracey
Medway Complaints Department
Thank you for raising your concerns.
Kindly provide me with your policy number in order to investigate and contact you with the feedback.
Kind regards
Tracey
Medway Complaints Department
Medway Marketing's reply30 Jul 2019, 11:24
Official
Good morning Stan.
Thank you for raising your concerns.
Kindly provide me with your policy number in order to investigate and contact you with the feedback.
Kind regards
Tracey
Medway Complaints Department
Thank you for raising your concerns.
Kindly provide me with your policy number in order to investigate and contact you with the feedback.
Kind regards
Tracey
Medway Complaints Department
Medway Marketing's replyOfficial
30 Jul 2019, 12:25Good day Stan
As telephonically discussed, we still require the outstanding medical aid statement reflecting the relevant provider and service date to be submitted before our insurers can process the claim for consideration of payment.
Kind regards
Tracey
Medway Complaints Department
As telephonically discussed, we still require the outstanding medical aid statement reflecting the relevant provider and service date to be submitted before our insurers can process the claim for consideration of payment.
Kind regards
Tracey
Medway Complaints Department
Medway Marketing's reply30 Jul 2019, 12:25
Official
Good day Stan
As telephonically discussed, we still require the outstanding medical aid statement reflecting the relevant provider and service date to be submitted before our insurers can process the claim for consideration of payment.
Kind regards
Tracey
Medway Complaints Department
As telephonically discussed, we still require the outstanding medical aid statement reflecting the relevant provider and service date to be submitted before our insurers can process the claim for consideration of payment.
Kind regards
Tracey
Medway Complaints Department
sS
stan S's updateReviewer Update
31 Jul 2019, 08:12The truth is you have all documents but ignore not to see it.
How much more do you want than the Invoice received from the Dr and the proof of payment that I've paid it! An amount was paid by myself and you want this cost to reflect on the medical aid statement. How can this be done unless the Dr bill me and the medical aid.
How much more do you want than the Invoice received from the Dr and the proof of payment that I've paid it! An amount was paid by myself and you want this cost to reflect on the medical aid statement. How can this be done unless the Dr bill me and the medical aid.
sS
stan S's update31 Jul 2019, 08:12
Reviewer Update
The truth is you have all documents but ignore not to see it.
How much more do you want than the Invoice received from the Dr and the proof of payment that I've paid it! An amount was paid by myself and you want this cost to reflect on the medical aid statement. How can this be done unless the Dr bill me and the medical aid.
How much more do you want than the Invoice received from the Dr and the proof of payment that I've paid it! An amount was paid by myself and you want this cost to reflect on the medical aid statement. How can this be done unless the Dr bill me and the medical aid.
Medway Marketing's replyOfficial
31 Jul 2019, 09:17Good day Stan.
Kindly note we have sent a detailed response to your e-ail address regarding the outcome of the investigation.
One of the required documents is the relevant medical aid statement that you omitted to supply Medway with.
Kind regards
Tracey
Medway Complaints Department
Kindly note we have sent a detailed response to your e-ail address regarding the outcome of the investigation.
One of the required documents is the relevant medical aid statement that you omitted to supply Medway with.
Kind regards
Tracey
Medway Complaints Department
Medway Marketing's reply31 Jul 2019, 09:17
Official
Good day Stan.
Kindly note we have sent a detailed response to your e-ail address regarding the outcome of the investigation.
One of the required documents is the relevant medical aid statement that you omitted to supply Medway with.
Kind regards
Tracey
Medway Complaints Department
Kindly note we have sent a detailed response to your e-ail address regarding the outcome of the investigation.
One of the required documents is the relevant medical aid statement that you omitted to supply Medway with.
Kind regards
Tracey
Medway Complaints Department