DON'T EVEN CONSIDER MEDWAY GAP COVER!!!!!!!!!!

Worst service I have ever received, and this over a period of months... They do not communicate accurately. They do not follow up, and they most certainly to net keep you updated at all. In numerous calls over the last 2 months, I have had to speak to different departments of the company, and then they have no correspondence between them. As an example - someone just phoned my work nr, and left a message, as I was in a meeting. The message they left was: "We have no personal information about this person. We only have his name and surname, please phone medway back to to give us more information." Firstly - they give NO reference nr, or name, or department, so I know who to reach. Secondly - they give my assistant the general nr for medway - ********** 929. I phone the nr, and the lady I phone have no idea what I am referring to. Thirdly - I have sent them ALL my medical statements for the last twelve months, which contains most of my information - HOW CAN THEY HAVE NO INFORMATION???

And guess what - after I phone back, I STILL have no idea if my claim is in process, and while on hold after a 15 minute call, the on-hold music goes dead, and I am cut off!!!!!!!!