1 reviews | Active since Jul 2011
You have still not answered my question
<p>How long before I get proper answers? Do you have ANYONE capable of answering my original question? Did you do any research on my complaint, did you listen to the calls???????? I am getting seriously gatvol of your pathetic service!!!!!</p>
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Good day Mrs Hanekom
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention. We do sincerely apologised for the inconvenience caused.
Please be advised that the medication in question whether a capsule or powder is a scheme exclusion and therefore is not covered from chronic benefit.
On behalf of the Scheme, we would like to unreservedly convey our apologies to you for any frustration and inconvenience that you might have experienced as a result of the poor handling of your enquiry. We would further like to provide you with the assurance of Medshield’s commitment to improved service delivery as you are an important partner to our Scheme.
Kind regards
Cleo Tseka
Medshield medical scheme.
Good day Mrs Hanekom
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention. We do sincerely apologised for the inconvenience caused.
Please be advised that the medication in question whether a capsule or powder is a scheme exclusion and therefore is not covered from chronic benefit.
On behalf of the Scheme, we would like to unreservedly convey our apologies to you for any frustration and inconvenience that you might have experienced as a result of the poor handling of your enquiry. We would further like to provide you with the assurance of Medshield’s commitment to improved service delivery as you are an important partner to our Scheme.
Kind regards
Cleo Tseka
Medshield medical scheme.