1 reviews | Active since Dec 2011
Wrongful termination for their own mistake!
I app**** for membership in last year and started my membership 1 Sep 2021. One of the questions were. "Do you HAVE any medical conditions to declare.." I have no current medical condition nor did I have when doing my application. They meant to ask according to them that I should give my history for all my doctor visits to state I had covid, tendonitis and a neck spasm. So they do not know how to ask their questions properly. And due to their mistake, my membership got terminated for non disclosure AFTER getting hospital authorization for a surgery. Now they say I am liable for all the bills AFTER authorization was approved and I did not make an error answering my question truthful to say I do not HAVE any medical condition. I refuse to pay the bills AUTHORIZED by Medshield to be paid as I DID NOT WITHHELD INFORMATION.
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.
Yours sincerely
Medshield
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.
Yours sincerely
Medshield
