Worst underwriters ever

They have the worst underwrites, I should have checked the reviews before I joined them. I have kidney failure and my doctor filled in the forms they sent to approve my admission at the hospital, she made it clear that I need urgent treatment and that It's an emergency but my authorization is still pending, I pay my medical aid without missing a month now I have to go to Helen Joseph for treatment because my life I in danger She sent them a report with my blood tests but they don't seem to care. I regret joining them.