KP
Khanyiswa P

1 reviews | Active since Jun 2024

19 Dec 2025, 12:25

Worst service Medshield

Worst medical aid ever with rude and unprofessional customer service employees I wasted my R1000 airtime I’ve been calling this people with no resolution bare in mind I cancelled my discovery medical aid for this worst people 3 weeks going back and forth don’t try this useless medical aid you will regret later yerr uneducated employees who are rude !!

0
Replies (2)
Medshield
Medshield's reply19 Dec 2025, 12:53
Official
Good day,  
  Medshield Medical Scheme has acknowledged your hello peter complaint and is currently investigating. 
  Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. 
  Yours sincerely,
 Medshield Medical Scheme 

Best regards,

Medshield
Medshield's reply23 Dec 2025, 09:51
Official
Good day     Medshield Medical Scheme has acknowledged your hello peter complaint and would like to thank you for bringing your concerns to our attention.  Kindly be advised, your complaint has been reviewed and detailed response has been emailed to your registered email address:  ***  We trust you find the above in order and sincerely do apologise for the delay.  Yours sincerely, Medshield Medical Scheme 

Best regards,