DN
Dineo N

1 reviews | Active since Mar 2024

20 Mar 2024, 14:30

worst mistake ever!!!!

Worst mistake you would ever make is being one of medshields clients. you will co-pay everything sometimes they dont even pay you back ones you claim, so be prepared to say you have medical aid but youll be paying for everything yourself. they never answer the phone or they take long to answer. they send useless email about looking into your query but never really solve it.

0
Replies (2)
Medshield
Medshield's reply22 Mar 2024, 07:41
Official
Good day, 
 
 
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided urgently .
 
 Yours sincerely,
 Medshield
Medshield
Medshield's reply03 Apr 2024, 11:12
Official
Good day

Medshield Medical Scheme received your complaint and would like to thank you for bringing your concerns to our attention.

Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.

Yours sincerely

Medshield